KLM Strike Compensation | AirAdvisor (2022)

This article has been reviewed by a licensed lawyer Anton Radchenko for general accuracy. This is for informational purposes only and is not a legal advice.

Compensation for KLM Strike

KLM passengers affected by KLM cabin crew strikes might experience a fair share of delays, overbookings, and even cancellations. If you fell a victim to these KLM service disruptions due to KLM strikes in recent years, you are protected by one of the EU laws. Passengers experiencing these flight problems may be eligible for flight compensation up to €600. AirAdvisor can help you claim your KLM strike compensation today.

KLM Strike Compensation | AirAdvisor (1)

KLM Strike Compensation - Your Rights & Entitlements

Anytime you fall a victim to your KLM flight being disrupted due to an airline crew strike (KLM employee strike), you are in for a treat. The European Court of Justice has confirmed that passengers whose flights are delayed or cancelled are entitled to compensation, thanks to EU 261 Compensation.

Besides your potential right for an additional monetary claim, airline must offer you the choice between a KLM strike refund of your original flight ticket price OR an alternative flight to your original destination.

Moreover, the reimbursement must cover the full cost of the ticket at the price at which it was bought. Discover more about EU Regulation 261 and its statements about air passenger rights.

Disrupted flight? You might have a right to compensation - up to $700Check Your Flight

(Video) Strike over wages cripples Air France KLM operations

KLM refund for strike : When Can I Claim?

Whenever KLM employees decide to go on strike whilst this action results in flight operations being impaired or disabled, the airline must pay compensation for its actions and caused inconvenience.

That ultimately gives us the most important question to ask -- Who is on a strike? Is it the KLM airline, and their own staff? Once it is validated that the flight operator, in this case KLM, is at fault, the onus to compensate passengers for any cancelled or delayed flights caused as a result of the strike action is, thanks to EU regulation 261, on them -- under the following circumstances:

  • You had a flight disrupted by a KLM cabin crew (employee) strike.
  • Your flight was delayed for 3 or more hours or cancelled less than 14 days before it was due to depart.
  • You had a confirmed flight reservation.
  • The disruption has happened in a space of the past 3 years.
  • If you were given an alternative flight and your arrival time was remarkably different from the original supposed arrival.
  • In case of an undue event of denied boarding.

See if you are owed compensation with ease and fill out your flight details in our compensation checker right now.

“From the passenger’s point of view, the main concern is the strike’s origin that causes flight disruption”. “Airport and airline employees can be separated by two groups: airport ground handling staff and workers under the airline itself.”

Can you claim KLM Pilot Strike Refund and Compensation for a KLM flight affected by a pilot strike?

In the event of a flight delay, air passengers are entitled to care and adequate service at the airport, including food vouchers, phone calls, and emails. Thanks to The Regulation of EU no. 261, you could as well be able to claim financial compensation if your KLM flight was delayed due to a pilot strike by 3 hours or more. To find out if your KLM flight meets the pilot strike criteria, use AirAdvisor’s free compensation checker.

KLM Strike Compensation: When do I NOT qualify?

KLM strike compensation claims are very much dependent on who calls the strike. KLM may argue that strikes are ‘extraordinary circumstance’ and refuse to pay compensation as a result. This makes it often tough to deal with an airline, especially when trying to claim additional monetary compensation. Luckily, this is one of the reasons we established our compensation advisor. Read more about compensation for airline strikes.

Reason of strikes KLM had (that generally don’t qualify for monetary compensation):

  • Strike due to traffic limitations made by air traffic control and/or airport staff
  • Strike due to baggage handlers
  • Strike due to political instability
  • Strike due to adverse weather conditions
  • Strike due to safety risks
  • Strike due to industrial action

Traditionally, airlines are exempted from the obligation of financial claims in the event of airport employee or air traffic controller strikes (the “ground staff”). Similar strike cases are circumstances an airline itself does not have a bearing on.

Can you claim Compensation for a KLM flight affected by an Air Traffic Control strike?

In the case of Air Traffic Control strikes, you are entitled to an alternative flight or a refund, providing the delay/cancelation meets the EU Reg 261 criteria, however, it’s improbable the case would qualify for any monetary reimbursement at the court of appeal as KLM will deem this an “extraordinary circumstance”.

If your flight was delayed, canceled or overbooked within the last 3 years, you could be eligible for up to $700 in compensationCheck Your Flight

(Video) Martin Lewis Explains How Flight Compensation Works | This Morning

Check if you qualify and apply for KLM Strike Compensation via AirAdvisor.

If you happened to be a victim of a flight strike, chances are you got left stuck and without any information or rightful care. However, thanks to the criteria of EU Regulation n. 261, as an airline passenger, you have a right to adequate food amount, phone calls, or even accommodation arrangements if needed. Additional monetary compensation claims are very are a subject to who calls the strike. To check if you are eligible, use AirAdvisor’s free compensation checker.

I Have a Long Wait at the Airport. What Are My Passenger Rights?

Should you be unlucky enough to get stuck waiting at the airport for an extended period of time due to strikes, you must insist on your “right to care”. These entitlements differ based on the amount of time you had to wait. To qualify, your KLM flight must be delayed 2 hours or more. Here is a brief rundown:

  • Short-distance flights (1 to 1,500 km): Once your waiting time exceeds 2 hours and above, you must be given an adequate amount of snacks or food vouchers, free mobile calls, messages, or emails.
  • Medium-Distance Flights (1,500 to 3,500 km): Once your waiting time exceeds 3 hours and above, you must be given an adequate amount of snacks or food vouchers, free mobile calls, messages, or emails.
  • Long-distance flights (3,500 km+): Once your waiting time exceeds 3 hours and above, you must be given an adequate amount of snacks or food vouchers, free mobile calls, messages, or emails.

If you happen to be a victim of a flight cancelation due to a strike and there is no alternative flight that can be found until the following day, the EU Regulation EC261 comes in with a helping hand by requiring the airline to provide you with appropriate accommodation as well as all necessary transportation.

KLM Strike Compensation | AirAdvisor (2)

What if I Want a Rebooking or a Refund? When am I entitled?

Whenever does KLM cancel your flight, they must issue you with an alternative flight or your money back. Whenever your flight exceeds a delay of 5 hours and above, the financial cost of the ticket will be fully reimbursed back to you upon cancelling the flight yourself.

Don’t forget that KLM strike ticket refunds and flight compensation are two separate things: use our free compensation checker and find out if you are also eligible to receive monetary KLM flight compensation due to a strike in 2 minutes.

If your flight was cancelled, you should be offered the option of using an alternative flight by KLM in order to get you to your destination. Find out more about strike refund policy and re-bookings.

Find out if you are owed compensation for a disrupted flightCheck Your Flight

What is the KLM Strike Compensation Amount?

In occurrences of cancelation, delay, or denied boarding caused by airline strike action, the EU Regulation 261 states that each passenger is entitled to compensation up to 600 €. Do you qualify for KLM strike compensation? Find out for freeon ourclaims page.

KLM Strike Cancelled Flight Compensation

What happens if KLM cancels my flight/all flights due to strike?

(Video) KLM staff criticise Air France pilots' strike

If your flight was cancelled due to a KLM cabin crew strike, you qualify for additional monetary claims if you find out less than 14 days prior to your flight departure and KLM failed to provide you an alternative flight or fully refund your ticket.

To help your case, ask for the reason of strike KLM had in written form. This statement can be useful to increase the chances of your claim to be granted additional monetary compensation.

Learn more aboutcompensation for cancelled flights.

KLM Strike Flight Delay Compensation

Strikes of KLM can sometimes cause lengthy delays and negatively manipulate the expected arrival to your final destination. Should your flight happen to get delayed by 3 hours and above, it makes you competent for additional monetary compensation.

When does your KLM flight affected by a strike arrive at the destination airport with a delay of more than 3 hours, you might be entitled to compensation of up to 600 €, relative to your flight distance.

So, how to claim flight delay compensation from KLM?

Learn more aboutflight delay compensation or use our claim service to fill out the KLM delay and disruption compensation form.

KLM Strike Denied Boarding Compensation

During a strike of KLM, you might happen to find yourself in a situation where you are not allowed to board a flight that has been oversold, even though you have paid for the ticket. If experienced denied boarding against your will, you may be very well owed compensation.

Learn what to do in the case ofdenied boarding and compensation.

KLM missed connecting flight compensation

In order to claim compensation for KLM missed flight, you must have your entire trip pointing to a single booking reference.

(Video) ThomsonFly 757 bird strike & flames captured on video

You could be owed compensation for a missed connecting flight due to delay or cancelation thanks to the EU Regulation EC261 under the following conditions:

  • the same airline operates your connecting flight(s) which you missed due to a problem on your first flight, and
  • You at your destination experiencing a flight delay exceeding 3 hours

Explore the options of missed connecting flight compensation.

Why should I entrust my claim to AirAdvisor?

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  • In order to find out if KLM owes you compensation, use ourcompensation verification tool.

Claim with AirAdvisor and get up to €600 compensation. Find out how much you’re owed today.Check Your Flight

Frequently Asked Questions

How to fill a claim with KLM?

Will KLM refund my ticket because of strike?

What is the KLM strike refund policy?

Still waiting for KLM strike refunds?

What is the KLM claim response time?

KLM Flight Strike Updates – How how to check your flight status?

When is KLM going on strike?

How to fill a claim with KLM?

If your flight was cancelled or delayed due to KLM flight strike, you can check if you have an eligible claim for compensation based on the EU Reg 261. To find out, use AirAdvisor’s free compensation form now!

Will KLM refund my ticket because of strike?

If your KLM flight is cancelled, you should receive a refund or a replacement flight. If your flight delay exceeds 5 hours or more, the ticket cost will be fully reimbursed back to you upon cancelling the flight yourself.

What is the KLM strike refund policy?

If strike happened and it affected your flight schedule, you might decide not to proceed with your travel at all and in order to cancel and refund your ticket. In such case airline shall cancel or amend your booking totally free if disruption is caused by airline employee’s strike. But if it is not airline’s controlled event, airline will likely waive change fees but you might be required to pay difference in air fare as airline will typically rebook you on another available flight and will agree to issue a refund only if airline cannot provide you a service at all.

Still waiting for KLM strike refunds?

KLM customers are often left without help and answer from the airline, as it introduces further flight cancellations due to the current worldwide situation. Strikes cost airlines hundreds of millions in losses. It should not suprise that airlines are slow to respond to such refunds requests. Air carriers tend to seat on these claims, as most passengers will give up or accept a voucher. In order to find out the status of your KLM strike refund, contact KLM customer service via email. Remember that ​​compensation is payable if it was caused by KLM employee strike. If you want to avoid the hassle of enforcing your passenger rights, please entrust AirAdvisor to do this for you, as airline strike compensation claims will typically have to go to courts to succeed in collection.

What is the KLM claim response time?

Whenever you are owed feedback, refund, or compensation from KLM, airlines shall respond within 30 days, however with strikes we tend to see delays in responses. However, whenever the airline turns down your compensation request, feel free using the help of our claim service to help your case.

KLM Flight Strike Updates – How how to check your flight status?

Whether you are an air passenger experiencing flight disruptions such as pilot or cabin crew strike, or looking to inspect the status and updates of your future flight, use the airline app (typically Manage My Booking section) or call/email your airline.

When is KLM going on strike?

It is typically easy to spot early signs of potential strike. It is either airline notifies about its employees strike on website and typically by email to all potentially affected passengers. However, external strikes may be less predictable and it is worth to check with airline couple of days before you travel. Checking news will be helpful as typically media would highlight such event in press. Also, typically strikes happen more often during spring or fall, as people seem to be more busy with vacations during the summer and it is simply too cold during winter.

(Video) Staffing shortages hit airlines as summer travelers book flights


How long does KLM take to pay compensation? ›

KLM and Compensation Claim Processing

It takes about 11 weeks for passengers of the Dutch airline to have their claim solved.

How much can you claim for compensation delay? ›

You can usually get compensation if: you booked both flights as a single booking. you were delayed for more than 3 hours. the delay was the airline's fault.

What happens if an airline won't pay compensation? ›

In the event an airline refuses to acknowledge your claim, you need to seek legal advice or file a complaint with the airport's authority. However, you need to understand the reasons for the denial of the claim. Sometimes the extraordinary circumstances are legitimate.

Do airlines have to prove extraordinary circumstances? ›

The airline should explain to you the reason for the disruption. If they consider it was due to extraordinary circumstances they will need to clearly set out why. If they reject your claim then you can consider whether to pursue it further.

How do I claim my money back from KLM? ›

You can request a cash refund for the unused part of your trip via our online refund system. This system checks if you're eligible for a full cash refund or only part of it. You can also give us a call, but please note that a fee may be charged. Your request will be processed within 7 days.

How much compensation do you get for oversold flights? ›

For overbooked U.S. flights that result in you getting to your destination more than two hours later, U.S. Department of Transportation rules stipulate that the minimum compensation rate is $1,550, or 400% of your one-way fare, whichever amount is lower.

How long before compensation is paid? ›

From the day your compensation amount is settled, it could take up to 28 days for you to receive your payout. But in many cases, this will be much faster. You may be able to get your compensation within just a few days after a settlement is agreed when dealing with certain insurers.

How long does a compensation claim usually take? ›

Once an insurance company has admitted liability and agreed to process the claim, they tend to move quickly. Some claimants receive their compensation in a few days. More commonly, the claimant will receive their compensation payment within 2 and 4 weeks.

How long do you wait for compensation? ›

In some cases, insurers will process the compensation payout within a few days. In most cases, though, you will have to wait between two and four weeks to receive your compensation.

How much can you sue an airline for? ›

You can sue an airline for up to $10,000. Read more here.

Can you sue an airline for emotional distress? ›

Whenever a pilot or airline is negligent in their maintenance or operation of an aircraft, putting the occupants in fear for their lives, the resulting distress may call for a lawsuit to compensate damages including mental health services, therapy costs, ongoing emotional distress, and more.

At what point do airlines compensate for delays? ›

According to the DOT, airlines are not required to provide money or other compensation when flights get delayed, regardless of how late they are. However, when a “significant delay” takes place, passengers may receive refunds for seat selection fees or checked baggage fees.

Is a strike considered extraordinary circumstance? ›

Bad weather conditions, such as thick fog, heavy rain, or thunderstorms. A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport). However, a strike of the airline's crew is not considered an extraordinary circumstance!

What is an example of an extraordinary circumstance? ›

Some examples of extraordinary circumstances are a parent's neglect or abuse of the child, abandonment of the child, a parent who is in prison, or if there are other serious acts which may affect the child's well-being.

What is considered extraordinary circumstance? ›

Extraordinary Circumstances means situations where an event could not have been avoided even if all reasonable measures had been taken.

Can I claim compensation delayed baggage KLM? ›

Travel plans can sometimes change unexpectedly. If your flight was delayed or cancelled, or your baggage was delayed or damaged, you might be eligible for a cash refund or compensation. Our refund and compensation policies have changed due to COVID-19.

How long does it take for KLM to respond? ›

The KLM WhatsApp response time is around 1 hour. Once you have received the KLM customer service team's response, you'll be able to continue chatting with them.

Do airlines have to give you your money back? ›

There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room.

Can you actually get compensation when an airline Overbooks your flight? ›

Overbooked flight compensation under US regulations

If the airline does not make any substitute travel arrangements for you, you are entitled to 400% of the one-way fare price, not to exceed $1,350 as well as any optional fees paid as part of your reservation (e.g. bag fees, seat upgrades, etc.).

How airlines decide who gets bumped? ›

If there are not enough volunteers on an overbooked flight, airline employees choose which air passengers get bumped, also called "involuntary denied boarding."

Can you sue for an overbooked flight? ›

If you the cost of being bumped exceeds what you were paid at the airport, you can always try to negotiate a higher settlement via the airline's complaint department, the agency says. And if that doesn't work, you can sue.

Should I accept the first offer of compensation? ›

you don't have to accept any offer that's made to you. If you do accept an offer it might be lower than the compensation you would have got if you'd used a solicitor or gone to court instead. don't feel under any pressure to make a decision quickly.

How is compensation pay calculated? ›

This can be found by taking a total annual salary and dividing it by the number of pay periods for a gross base salary figure. For example, if you have an employee that receives and annual salary of $50,000 and you pay them biweekly, you divide the $50,000 by 26 pay periods to get $1,923.08 as the base salary.

Why is my compensation taking so long? ›

Delays can occur when your injuries are more serious. The doctor may not be able to provide a timescale for recovery. Perhaps it is too soon after your accident. You may have to undergo further treatment and await the outcome.

How long does an insurer have to reply to a compensation claim? ›

Personal injury protocols

Claimant solicitor submits a letter of claim to the third party outlining the specifics of the claim and why they are being held responsible. A response to this must be provided to the claimant solicitor within 21 days.

Do compensation claims go to court? ›

Only about 5% of compensation claims actually get to court, and these are usually more complicated cases, where it is difficult to ascertain who is liable for the incident.

How long do most workers comp settlements take? ›

How Long Does It Take to Reach a Settlement for Workers' Comp? The entire settlement process—from filing your claim to having the money in your hands—can take around 12-18 months depending on the details of your case and whether or not you have legal representation.

How long does it take to get compensation from injury at work? ›

Accident at work claim can take 6 to 9 months to reach a final settlement. Slip, trip and fall claims can take anything from 6 to 9 months to reach a settlement. Industrial disease claims can take anything from 12 to 18 months to reach a final settlement.

What is paid immediately under workers compensation? ›

The employer becomes responsible for paying the compensation immediately when the personal injury occurs to the employee by accident during the work. The amount of compensation paid will be calculated from the date of the accident happened.

Can I take an airline to court? ›

If the airline still will not pay and you want to pursue the matter, then you should go to court.

Can you sue an airline for stranding you? ›

Unfortunately, the answer is probably not. In the United States, airlines are not required by law to financially compensate you for a canceled flight, and even theories like breach of contract fall flat given the “small print” provisions of most airlines' ticketing policies.

Can I claim for distress and inconvenience? ›

There is a long line of case law which has established that a Claimant is entitled to general damages for distress and inconvenience suffered as a result of a breach of contract (see Watts v Morrow, Ezekiel v McDade, Hoadley v Edwards).

What is emotional distress compensation? ›

In most personal injury cases, emotional distress compensation accompanies the legal damages claimed with a physical injury due to the stress and anguish caused by both the accident and the injuries.

How is delayed compensation calculated? ›

Delayed Compensation means, for any day, interest at a rate per annum equal to (a) for LIBOR Based Loans, the applicable margin specified in the Credit Agreement (or an Adequate Protection Order) multiplied by the principal amount of such funded loan outstanding for such day (excluding any principal amount resulting ...

Can I get compensation for 1 hour delayed flight? ›

If it's the airlines fault, then you are eligible for a compensation. On the other hand, if the delay is caused by unforeseen extraordinary circumstances out of the airline's control, such as strikes, bad weather, technical faults, etc., then you can't claim a compensation.

How much compensation do you get for a 4 hour flight delay? ›

Definition of “arrival time”

All short-haul flight delays – 1,500 km or less: 250 EUR per person. Internal EU flight delay (medium and long-haul) – over 1,500 km: 400 EUR per person. Non-internal EU flight delay (medium and long-haul) – between 1,500 – 3,500 km: 400 EUR per person.

How long does a flight delay compensation take? ›

If you have been delayed for more than five hours and no longer wish to travel then you are entitled to a refund. If you are a transfer passenger and missed your connection flight because your first flight was delayed, you are also entitled to a flight back to your original departure point.

How long is KLM taking to refund? ›

We'll try our best to process your request within 7 days, but it may take us up to 14 days.

How long does it take for airlines to reimburse you? ›

Airlines and ticket agents are required to make refunds promptly. For airlines, “prompt” is defined as being within 7 business days if a passenger paid by credit card, and within 20 days if a passenger paid by cash or check.

How long does a domestic flight have to be delayed to get compensation? ›

There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room.

Can you claim compensation for delayed flights due to strike? ›

Claim your compensation

You are entitled to compensation if your flight was cancelled due to airline strike, and you were not notified of this at least 14 days prior to your scheduled departure. If your flight was cancelled, the airline must offer a rebooking on an alternative flight within reasonable time.

Will airline pay for hotel if flight is Cancelled? ›

Airlines are rarely required to give you a hotel voucher when flights are delayed or canceled.

Who can I complain to about KLM? ›

You can telephone us on 0203 540 8063.

Why are airline refunds taking so long? ›

COVID created massive delays on this front for a variety of reasons (including the sheer scale of requests), but generally speaking, airlines process refunds within a credit card billing cycle, though some of the smaller or mostly international carriers may take longer.

What will airlines reimburse for? ›

Airlines are responsible for repairing or reimbursing a passenger for damaged baggage and/or its contents when the damage occurs while the bag is under the airline's control during transportation (subject to maximum limits on liabilities).

Do airlines have to refund your money? ›

What are your rights? Under federal law, consumers are entitled to a refund if the airline cancels a flight, regardless of the reason, and the consumer chooses not to travel.

Do you get more compensation the longer your flight is delayed? ›

Compensation for delays is only due on flights arriving three hours or more late. How long the delay is determines how much you could be entitled to.

How many times can a flight be delayed before compensation? ›

In most cases, a trip delay benefit won't cover situations until a flight delay is at least six hours, or as many as 12 hours. Read the fine print on a trip insurance plan to ensure you know when your delay is covered.


1. Air France boss resigns after striking staff reject pay deal
(FRANCE 24 English)
2. British holidaymakers stranded overseas amid flight cancellations and travel disruption | ITV News
(ITV News)
3. France: Air France strike to affect half of long-haul flights
(FRANCE 24 English)
4. Air France cancels flights as strike over pay continues
(AP Archive)
5. Frustrated Lost Luggage Rant (KLM/SAS Airlines)
(Dedication Photography)
6. Air France staff go on strike, grounding flights
(AFP News Agency)

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