How to Contact Apple Maps
Apple Maps Contact Information
Listed below are our top recommendations on how to get in contact with Apple Maps. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Apple Maps. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
28.57% Contact Match
Website: Visit Apple Maps Website
66.67% Contact Match
Developer: Google LLC
Website: Visit Google LLC Website
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Common Apple Maps Issues
By 732678(Video) How to Use Disney's Magic Mobile Pass to Skip Will Call
Dangerous App. Extends beyond incompetence
Every time I use apple maps, I almost get in a car accident. Today seriously shook me up, as apple maps re-routed 4/5 different times while i was on a 70 MPH highway. It told me to merge where I shouldn’t, it took me the opposite direction of my destination, and took me down tons of one way streets. The inconsistency of this app, is dangerous and careless of apple. Not to mention, it has no sense of direction even for the walking feature. The app does not know which direction you are pointing, and will likely take you the wrong way 8/10 times. Not only that, but when u start the trip, it doesn’t even start you in the right spot, and again shows you a different route to where your destination is. If you are not paying attention, this app will cause you to crash your car. Sometimes it doesn’t even say what exit to get off of, it just gives you an arrow? Apple maps makes sure that wherever you are going you are taking the longest way possible. It does nothing to avoid traffic and actually helps to build up traffic by steering all drivers to a route that has the most lights. It is clear that the creators of this app have no dedication to efficiency or correctness. It is lazy and honestly an embarrassment to apple, as most of their products and apps are very helpful. Use google maps, it will save you a lot of time. Get it together apple maps, it’s honestly gross.
New Update Ruined an Average App
Apple Maps was never a great navigation app in my experience: it constantly lags/crashes if your phone is in the sun for more than 10 minutes, the voice navigation waits until last minute to tell you to make a turn/exit and suddenly you find yourself at a crossroads: either miss the turn/exit and accept being late, or Tokyo drift your way back on course. However, any redeemable qualities it once had its now lost with the newest iOS update.One of the few decent things about the app was that it gave you 3 volume options for the navigation voice over (high, medium, low). Since the update, the ability to manage the volume of the navigation voice has seemingly been removed; instead, you now have 3 pointless options (on, silence, only announce emergency update). Jamming to your favorite song as you’re cruising down the interstate? Well, you better hope there aren’t any updates along the way because the navigation voice will violate your eardrums without any remorse, and now there’s no option to lower the voice without lowering your music too. It baffles me how they managed to make the app even worse than it was.
I would give apple maps a 5 star rating because it looks so sleek and clean around the screen on apple carplay or simply on your phone. I hate that when it suggests you to go on a “shorter and faster route” it takes you to a road that it out of the way and congested with traffic. Also, it is crazy to me that apple maps has been in the game for several years, beating competition, but has yet to put an option for police ahead. Lastly the most annoying and simply stupidest feature they have is to make illegal turns that cause people to get ticketed by police or they suggest a speed limit that is either 10 or even 20 miles over the actual speed limit of the given road. Lastly for them to assume that everyone has the peach pass or express lane is absolutely the dumbest thing ever lol. For instance, I do not have it and I got into the lane because maps suggested it, just to be back in traffic. So therefore I basically got ticketed for the stupidest mistake on apple’s end. Absolutely disappointed and disgusted in this. I immediately deleted apple maps and downloaded waze. The best map apps on the platform.
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Reported Issues: 7 Comments
By David Liptak
Oct 19 2022
You have Holy Trinity Catholic Church in Bloomington, Illinois @ 106 West Chestnut St.
Located on the east side of Main Street instead of the west side. Where you have it mapped there is a parking lot there a business and offices, but no church.
Listed on the Apple Map as St. Vincent DePaul Center and their address on Locust St. which is 2 blocks west of the actual location of the Church. You have no reference to Holy Trinity Catholic Church in Bloomington, Illinois @ 106 West Chestnut St. on your map.
This is a problem as we have a food bank and clothing pantry that is open at SVDP and we constantly have to direct people to the correct location and we have people showing up at SVDP looking for the church. I assume this would also cause havoc with in vehicle directions as there are three one way street on three sides of the church and along SVDP.
How long will this take to correct ? dated 10-19-22 @ 3:04 p.m.
By Eric Evans
Aug 30 2022
Apple Maps incorrectly directs people who put in my home address to a different road. So people trying to find my house invariably call me for this other road and cannot find my house and I have to tell them to use Google Maps or Waze. Please contact me to fix this and understand the issue better.
By David fields
Jun 03 2022
I work for the USPS, 220 Van House LN London KY is an address where I have recently been sent to service a NDCBU box. However when I put in the address in your app (Apple maps) it doesn’t show up. This could be because there are new developments built on this Lane. It doesn’t show up on google maps either. That being said I tried to figure a way to enter the new Lane on to you maps and found out I couldn’t do that. If you have a way of doing that or at least I didn’t see but I’m not tech savvy. Anyway that’s the new street/Lane if you want to fix it. Tried to drop a pin don’t know if that helps? You have my email address.
Apr 09 2022
Apple maps won’t update my current location each time I want to go somewhere. So every time I use it, it uses a starting location that I was at months ago.
By Steve Lo
Feb 19 2022
Our customer type our restaurant address show , forever shut down , but we open daily , please change our statues to active, our restaurant name : Delicious Food Corner , 2329 S Garfiled Ave , Monterrey Park , CA 91765
By Amenia Massage & Wellness, LLC
Feb 05 2022
Someone changed our therapeutic massage office to 5323 US 44, Amenia NY.
It is supposed to have a medical
Badge at 5324 US 44, Amenia NY 12501. We have made NUMEROUS reports phone calls and register me attempts to fix it. Please
Advise. We are losing new clients!!
By ERNEST WASHBURN
Jan 19 2022
Apple maps is sending everyone to my neighbor's address. The map says to use his private road to get to my address. There's no access and it's private property.
Have a Problem with Apple Maps? Report Issue
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Why should I report an Issue with Apple Maps?
- Pulling issues faced by users like you is a good way to draw attention of Apple Maps to your problem using the strength of crowds.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Apple Maps customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Apple Maps.
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How do I contact Apple about a map issue? ›
In the Maps app on your Mac, choose Maps > Report an Issue. If you haven't reported an issue before, choose whether Apple can follow up by email, then click Agree.How do I fix Maps on Apple phone? ›
- Turn on Location Services and Location Access for Maps. In the Settings app, tap Privacy, then tap Location Services. ...
- Set the date, time, and time zone correctly on your device. ...
- Turn on cellular data or Wi-Fi so that you have an active connection.
- U.S. technical support: (800) APL–CARE (800–275–2273)
- See all worldwide support telephone numbers.
- Contact a mobile carrier.
- Make a reservation at an Apple Retail Store Genius Bar.
- Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
Go to Settings > Privacy & Security > Location Services > System Services, then tap Significant Locations. Tap Clear History. This action clears all your significant locations on any devices that are signed in with the same Apple ID.How do I Report a problem with Maps? ›
- On your computer, open My Maps.
- Open or create a map.
- At the bottom, click Help .
- Select Send feedback, Report inappropriate content, or Help.
- Follow the steps and click Ok or Send .
You can contact Apple's customer support by calling 1-800-275-2273 in the United States.How do I update Apple Maps on my iPhone? ›
There is no way to update the Apple Maps data on your device manually. The data or maps that the Apple Map app pulls from is stored online, and the app retrieves the most current version of those maps each time you use the app.Why is My Maps app not working well? ›
On the Maps screen, tap the Storage & cache option. Tap Clear cache and then tap Clear storage. Launch the Maps app and it should work now.Does Apple have live support chat? ›
Does Apple have live chat? Yes, you can contact their support by this page: https://getsupport.apple.com/.Does Apple have a 24/7 support? ›
Apple's online support provides the most comprehensive support information available from Apple. Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.
Is there a 24 hour Apple support number? ›How do I fix my Maps settings? ›
- Go to device Settings. Apps.
- Select Maps app.
- Tap Storage. Clear data.
Bad satellite signals and signal interference are some of the most common glitches and happen when something gets in the line of sight between your GPS device and the satellite network. Without a clear and strong signal, your device can't accurately establish your location.How do I update my Maps on my phone? ›
- Open the Google Play Store.
- Tap the three stacked lines in the top-left corner of the screen.
- Tap "My apps & games." Select My apps & games from the menu. ...
- If you see the Google Maps app in the "Update" section, tap the button next to it that says "Update."
In early 2020, Apple completed a complete overhaul of its maps in the United States, featuring significantly greater detail including updated building massing, parks, sports field, pools, and more.Did Apple maps get an update? ›
Apple announced a number of additions to Maps during its WWDC 2022 event, including planning a multi-stop trip and planning a route on your Mac and sending it to your iPhone. The company also announced it would change Maps' look in a number of cities, providing a 3D-updated view.Why does Apple Maps keep stopping? ›
Background apps can sometimes interfere with Apple Maps causing the app to crash unexpectedly. This issue often occurs if you're running resource-hogging apps. Close all background apps, launch Apple Maps again, and check if you notice any improvements.Can I just call Apple Support? ›
There are several ways to contact Apple Support via phone or computer. Apple's main customer support phone number is 1-800-275-2273 in the US. You can also contact Apple Support using the Support website, the Support app, or by going to an Apple Store.How can I contact Apple Support for free? › Where are Apple Maps settings? ›
To find more Maps settings, choose Preferences, scroll down, then tap Maps Settings at the bottom of the screen.
How do I recalibrate Maps? ›
- On your Android phone or tablet, open the Google Maps app .
- Make a figure 8 until your compass is calibrated. ...
- The beam should become narrow and point in the right direction.
- AMERICAS customers: 1-877-355-5787.
- EMEA and JAPAC customers: +1-646-257-4500, or check the Phone support section in the Google Maps Platform Support Create a Case page for local toll-free numbers.
- Google Maps: Report an error on the map. Corrects the popular mobile app.
- Waze: Fix a map Issue. ...
- Uber: GPS route was incorrect. ...
- TomTom Map Share Reporter. ...
- HERE Map Creator. ...
- Garmin: Report a Map Error. ...
- MapQuest: Report an Error on the Map. ...
- Apple Business Register - Places on Maps.